Insurance & Billing
Our Approach to Insurance
Wild Ember is committed to providing thoughtful, high-quality psychiatric care while maintaining transparency around insurance and billing. Navigating mental health benefits can be complex, and our goal is to offer clear information so you can make informed decisions about your care.
Insurance coverage varies by plan, carrier, and individual benefits. While we are in-network with several insurance providers, coverage decisions are ultimately determined by your insurance plan—not by our practice.
In-Network Insurance Plans
Wild Ember is currently in-network with the following insurance plans:
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Aetna
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Blue Cross Blue Shield (BCBS)
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Cigna
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UnitedHealthcare
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Optum
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UMR
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TRICARE West
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VA Community Care Network (VA CCN)
In-network status may vary by provider and service. Prior to scheduling, our administrative team can assist with verifying benefits and reviewing expected out-of-pocket costs.
Please note that insurance verification is not a guarantee of payment. Patients are responsible for understanding their individual plan coverage and any associated costs.
Out-of-Network & Self-Pay Options
If your insurance plan is out-of-network, or if you choose not to use insurance, self-pay options are available.
Some individuals prefer self-pay for:
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Greater flexibility in treatment planning
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Privacy considerations
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Services not typically covered by insurance
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Self Pay Rates:
Initial Psychiatric Evaluation: $300
Follow Up: $120-$200
Initial Therapy Evaluation: $150
Therapy Follow Up: $120
Reimbursement for out-of-network services is not guaranteed, and we do not provide superbills for all services. Self-pay rates and expectations can be reviewed prior to scheduling.
Payment & Financial Responsibility​
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Copays, deductibles, and coinsurance are the patient’s responsibility
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Payment is due at the time of service unless otherwise arranged
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Any remaining balance not covered by insurance will be billed directly to the patient
Missed appointments and late cancellations are subject to a $75 fee.
Services Not Typically Covered by Insurance
Insurance plans often do not cover certain services, including but not limited to:
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Extended or non-standard appointments
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Completion of forms (school, disability, legal, workplace, or other documentation)
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Care coordination outside of scheduled visits
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No show or late cancellation fees
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Certain integrative or functional psychiatry–informed services, supplements, and compounded medications
These services are offered on a self-pay basis and are discussed in advance.
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Important Notes
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Coverage and benefits may vary by provider within Wild Ember
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Prior authorizations and referrals are determined by your insurance carrier
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Please notify our office promptly of any insurance changes to avoid billing delays
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A Note on Care
While insurance can support access to care, treatment decisions at Wild Ember are guided by clinical judgment and individual need—not insurance limitations. Our priority is providing ethical, attentive, and individualized psychiatric care.
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Questions About Insurance or Billing?
Our administrative team is available to assist with benefit verification and general billing questions. Clinical questions should be addressed directly with your provider during appointments.
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